Prisma Defender Support
Help, answers, and a way to reach us
Frequently Asked Questions
How do I play?
Meteors fall toward your dome, and each one shows its color as a block of red, green, and blue dots. Tap the dots on a mix pad to dial in the same color, drag in the sky to aim, and tap the sky to fire.
Why didn't my shot do anything?
A shot only works if every color in your mix is also in the meteor at the same level. If you mix a level the meteor doesn't have, the shot is wasted. Firing with nothing mixed does nothing.
How do I turn a color off?
Slide down past the bottom dot of that color's column on the mix pad.
What is a Perfect Match?
Destroying a meteor with one shot that carries its exact color. Perfect Matches earn bonus points. Wearing a meteor down one color at a time still works, but scores less.
What is Prisma Surge?
Perfect Matches charge up the Prisma Surge gauge. When it's full, tap PRISMA SURGE to unleash it and clear a crowded sky.
How do I pause?
Tap PAUSE in the control panel. Tap it again to resume.
What is the Daily challenge?
One run per day with the same waves for every player. Come back each day for a new one.
How do I change the look of the game?
Tap SKINS on the main menu to pick a different setting, such as a planet or a seasonal theme.
Can I play left-handed?
Yes. In Settings, use CONTROLS to place the control panel on the left, center, or right, or choose ALL.
How do I turn off sound or vibration?
Open Settings from the gear icon on the main menu. You can turn off sound, and turn off haptics or adjust their strength.
Do I have to watch ads?
No. Ads in Prisma Defender are optional rewarded videos. You only see one if you choose to watch it for a reward.
Will I lose my progress if I delete the game?
Your scores, progress, and settings are saved on your device, so deleting the app removes them.
Contact Us
Found a bug, have a question, or want to share an idea? Fill out the form below and we'll get back to you as soon as possible. You can also email us at support@recognica.net.
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